Summary

This Beta release includes fixes to reservation creation and update workflows, ensuring rate-based configuration fields are correctly applied and resolving timeout issues when overriding rates. Partners are encouraged to validate these updates and provide feedback ahead of the Live release.

Fixes & Improvements

Group Reservation Rate Type Field Population

Issue
When creating group reservations via the REST API, fields associated with the selected Rate Type were not being populated, even though the same Rate Type correctly populated these fields in other reservation workflows.

Fix
All applicable fields are now correctly auto-populated from the Rate Type configuration when creating group reservations via the API.

The following fields are now applied as expected:

• Booking Source
• Market Segment
• Sub-Market Segment
• Meal Plan
• Cancellation Policy
• Rate Element
• Travel Agent
• Discount

Endpoint
POST /reservations/group
https://app.swaggerhub.com/apis-docs/RMSHospitality/RMS_REST_API/1.4.43.1#/reservations/addReservationGroup

Reservation Rate Override Timeout

Issue
Including either baseRateOverride or totalRateOverride in a PATCH /reservations request resulted in a 524 timeout error.

Fix
Requests including baseRateOverride and/or totalRateOverride now return 200 responses and update rates according to the intended behavior.

Endpoint
PATCH /reservations
https://app.swaggerhub.com/apis-docs/RMSHospitality/RMS_REST_API/1.4.43.1#/reservations/updateReservations

Notes

• Available in Beta only
• Live release scheduled for February 9, subject to feedback
• Partners are encouraged to test and provide feedback ahead of the Live release
• Please report issues through standard support channels

Summary

This Beta release introduces enhancements to availability and rate calculation workflows, along with new API support for managing guest correspondence notes.
Partners are encouraged to validate these changes and provide feedback ahead of the Live release.

New Features

Availability & Rate Grid Enhancements

New request field: includeContiguousAvailableAreas (boolean)
Supported on the following endpoints:

• rates/grid
• rates/grid/quick

Swagger references:

• https://app.swaggerhub.com/apis-docs/RMSHospitality/RMS_REST_API/1.4.42.1#/availability/getRateGrid
• https://app.swaggerhub.com/apis-docs/RMSHospitality/RMS_REST_API/1.4.42.1#/availability/getRateGridQuick

Description
When set to true, the response includes the number of physically contiguous areas available for the category across the requested stay dates.
This field is only returned when explicitly requested.

This can be used to determine whether a single unit can satisfy the entire stay period, particularly for interconnecting categories or unit-level assignment workflows.

Guest Correspondence Notes

New endpoints have been added to support guest correspondence notes, enabling partners to create and retrieve internal notes stored directly on the guest record.

GET /activities
https://app.swaggerhub.com/apis-docs/RMSHospitality/RMS_REST_API/1.4.42.1#/activities/getAcivities

Retrieves a list of available activity types that can be associated with guest correspondence notes.

POST /guests/{id}/correspondence/notes
https://app.swaggerhub.com/apis-docs/RMSHospitality/RMS_REST_API/1.4.42.1#/guests/postGuestsCorrespondenceNotes

Creates a new correspondence entry of type Note on a guest record.
Notes created via this endpoint:

• Are saved directly on the guest record
• Are not associated with a reservation

Common use cases include internal notes and conversation transcripts.

GET /guests/{id}/correspondence/notes
https://app.swaggerhub.com/apis-docs/RMSHospitality/RMS_REST_API/1.4.42.1#/guests/getGuestsCorrespondenceNotes

Retrieves a list of correspondence entries of type Note for a guest.
This includes:

• Notes created directly on the guest record
• Notes associated with both the guest and a reservation

Notes

• Available in Beta only
• Live release scheduled for February 9, subject to feedback.
• Partners are encouraged to test and provide feedback ahead of the Live release
• Please report issues through standard support channels