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FixRelease Candidate
4 months ago

Job Map does not show areas with jobs assigned

Job Map does not show areas with jobs assigned it is expected that when hovering over the area, a wrench icon would be display so that the user is aware of active jobs


Avatar of authorChloe Unwin
FixRelease Candidate
4 months ago

Package assigned against Property Rate Rule does not display on Reservation

Reservation displays a package on the reservation account however when opening the package component, it is blank which means the user cannot void the charge.

Help article

Avatar of authorChloe Unwin
ImprovementRelease Candidate
4 months ago

Tour Tickets

Tour Tickets is a ticket management dashboard to view and manage all existing tour tickets when using Tour Desk in RMS. $0 tours never use to show on this dashboard. We have now improved the dashboard to include $0 tours

Help article

Avatar of authorChloe Unwin
ImprovementRelease Candidate
4 months ago

Improvement to the Pay By Link dashboard

We have added a column to the Pay By Link dashboard for the reservations arrival date.

A Pay By link is normally tied to an account which means its not always associated with a reservation.  However, in most use cases, a Pay By Link would be sent for collection of a deposit on a reservation.

By adding an arrival date column to the Pay By Link dashboard, our customers will be able to better to identify which payments are more pressing and take appropriate action.


Avatar of authorChloe Unwin
ImprovementRelease Candidate
4 months ago

Improved Guest Matching for Sun Newspaper Import Files

No more mismatches due to title formatting! Our update ensures accurate guest matching, even when title lengths differ between RMS and Sun Newspaper import files.

Why It Matters:

Previously, RMS would not correctly match a primary guest if their title in the Sun Newspaper import file had a different character length. For example, “Miss” in RMS not matching “Mis” from the import. This led to inconsistencies and the need for manual corrections.

How It Works:

RMS will now match guest titles based on the first three letters, ensuring that titles like “Miss” correctly pair with “Mis” in import files. This makes guest data more consistent and reduces the need for manual adjustments.

🔗 Learn more about Sun Newspaper imports

Avatar of authorChloe Unwin
ImprovementRelease Candidate
4 months ago

Flexible Payment Processing: Complete Transactions Without CVV/CVC

Streamline your payment process! Our latest update allows transactions to be completed even when the CVV/CVC code is not provided, increasing flexibility for users.

Why It Matters:

Previously, transactions without a CVV/CVC code could not be completed, leading to potential disruptions and delays. This update enables smoother operations by allowing transactions to proceed without requiring this additional step.

How It Works:

With the Credit Card Receipt option, users can now complete transactions without entering the CVV/CVC code, making the payment process faster and more flexible. However, we recommend using a CVV whenever possible to maintain the highest level of payment security.

🔗 Learn more about processing payments without a CVV/CVC

Avatar of authorChloe Unwin
FixRelease Candidate
4 months ago

Trust Accounting Manager Account

We have removed the Receipt button from the Manager account.

Help article

Avatar of authorChloe Unwin
FixRelease Candidate
4 months ago

Cancelling Tours

The Tour Desk module enables centralized management of tour availability, schedules, and ticketing within RMS.

Tour inventory can be created to manage and allocate seating or entry with capacity limits and availability to simplify ticket allocation and staff rosters.

Tours can be setup to manage, promote, and sell entry or tickets to local attractions, events, activities, tours, or experiences available at the property or in the local area.

An issue was reported where users could not cancel a tour which was applied to an existing reservation in their system, this issue has since been rectified.

Help article

Avatar of authorChloe Unwin
ImprovementRelease Candidate
4 months ago

Dwelling Types

Save time and reduce errors with our improved Dwelling Type Compatibility feature, showing only relevant options when making a reservation.

Why It Matters:

Previously, all dwelling types would appear when creating a reservation, even if they weren’t compatible with the selected area, leading to confusion and potential booking mistakes.

How It Works:

Now, only dwelling types that are compatible with the reservation will be displayed. This targeted approach makes it quicker and easier for staff to choose the right option, enhancing efficiency and accuracy.

🔗 Learn more about Dwelling Type compatibility

Avatar of authorChloe Unwin
ImprovementRelease Candidate
5 months ago

Vietnam VAT Report

We have included a new check box option on the build screen of the Vietnam VAT Report named 'Show additional columns', when selected for the build the below a new column will appear;

- Unit - For Sundries - Show the Value in External Ref No.

Help article

Avatar of authorNaomi Irish