Property is using Associated Rooms to get best value out of renting out apartments at the property. When the apartment is no longer able to be rented out, there is no way of removing the association. 

Help article

Automatic Check-out will prompt users exiting an account on the departure date with the option to update the Reservation Status.

an issue was identified where this functionality was not working if the check out time was prior to 9am

We’re pleased to confirm that the issue affecting the Credit Card Token Details window has now been resolved.

This was a UI issue that occurred only for specific properties. While the credit card information was still visible when clicking the token, the details window would not open when selecting ‘View Token’ or double-clicking the token.

You should now be able to:

Select ‘View Token’, or

Double-click on the credit card token

and the Credit Card Token Details window will open as expected.

Issue Summary When a same-day room move occurred for a reservation that had already arrived, RMS was not triggering the expected webhook events for updated area.cleanStatus values. Specifically: The previous area did not trigger a vacantDirty webhook The new area did not trigger an occupied webhook This resulted in housekeeping status discrepancies between RMS and integrated partner systems. Impact Integrated housekeeping platforms did not receive updated room status events Led to out-of-sync housekeeping data, incorrect room allocations, delayed cleaning, and operational inconsistencies Affected partners and customers relying on RMS webhook events to maintain accurate room status workflows Resolution Webhook events are now correctly raised when a same-day room move occurs for an arrived reservation. The following events will now be sent as expected: vacantDirty webhook for the previous area occupied webhook for the new area This ensures housekeeping systems remain synchronized with RMS room status changes. Notes Applies to same-day room move scenarios for arrived reservations Partners using area statusModification webhooks should no longer experience missed events Please report any unexpected behaviour via standard support channels

Summary

This Beta release includes fixes to reservation creation and update workflows, ensuring rate-based configuration fields are correctly applied and resolving timeout issues when overriding rates. Partners are encouraged to validate these updates and provide feedback ahead of the Live release.

Fixes & Improvements

Group Reservation Rate Type Field Population

Issue
When creating group reservations via the REST API, fields associated with the selected Rate Type were not being populated, even though the same Rate Type correctly populated these fields in other reservation workflows.

Fix
All applicable fields are now correctly auto-populated from the Rate Type configuration when creating group reservations via the API.

The following fields are now applied as expected:

• Booking Source
• Market Segment
• Sub-Market Segment
• Meal Plan
• Cancellation Policy
• Rate Element
• Travel Agent
• Discount

Endpoint
POST /reservations/group
https://app.swaggerhub.com/apis-docs/RMSHospitality/RMS_REST_API/1.4.43.1#/reservations/addReservationGroup

Reservation Rate Override Timeout

Issue
Including either baseRateOverride or totalRateOverride in a PATCH /reservations request resulted in a 524 timeout error.

Fix
Requests including baseRateOverride and/or totalRateOverride now return 200 responses and update rates according to the intended behavior.

Endpoint
PATCH /reservations
https://app.swaggerhub.com/apis-docs/RMSHospitality/RMS_REST_API/1.4.43.1#/reservations/updateReservations

Notes

• Available in Beta only
• Live release scheduled for February 9, subject to feedback
• Partners are encouraged to test and provide feedback ahead of the Live release
• Please report issues through standard support channels

The Out of Order Maintenance Utility allows properties to efficiently manage maintenance tasks for Areas within RMS. A Maintenance Reservation can be created to take an Area offline, preventing any new bookings.

An issue was found where an if an Out of Order was placed for a past date, the user was then unable to release it at a later stage. 

A Discount can be used to reduce the price of a Rate or Sundry by the predefined value.

An issue was found where the tax and discount were showing an incorrect amount when a 2nd discount was added. 

This new feature allows you to configure a second commission type/amount for the same Agent and Property.

Feedback received from our customers was that certain agents around the world will charge two commissions, one as a set amount per booking and the other as a percentage of the rate.  This feature helps our customers accommodate this by allowing you to configure multiple comissions on a single agent for a single property.

Help article

We’ve resolved an issue where adding a new accommodation category under a property could automatically grant access to users who did not previously have permission for that property.

We fixed an issue where discounts applied during Quick Quote were removed after adding a guest record. Discounts now remain consistent throughout the booking process.