IBE+ has been upgraded to support 3D Secure (3DS) for Stripe payments, along with an improvement to how payment details are captured at checkout.

Card entry fields are now hosted directly by Stripe, making them clearer, better labelled, and more visually distinct - reducing confusion at the payment step and improving booking completion.

Where required by a guest's bank, a quick verification step will now be triggered during checkout to authenticate the payment. This happens automatically and is designed to be as frictionless as possible for the guest, while significantly improving fraud protection and reducing chargeback risk for properties.

Properties can now control whether email and SMS marketing opt-in options are displayed to guests during the IBE+ checkout flow.

When enabled in Field Maintenance, guests will see channel-specific checkboxes on the guest details step — allowing them to independently opt in or out of email marketing, SMS marketing, or both. Only the channels that have been enabled in 9+ will be displayed, so guests are never shown options that aren't relevant to the property.

If a guest opts in, their preferences are written back to the guest record in 9+. If a guest opts out, that is recorded accordingly. If a property chooses not to expose these options at all, no value is set and the property's default marketing opt-out setting will apply via the sweeper as usual.

Marketing consent is always optional and checkboxes are never pre-selected, keeping the experience transparent and compliant.

IBE+ now includes cookie consent support, helping properties stay compliant with privacy regulations such as GDPR and the UK ePrivacy rules.

A cookie consent banner will be displayed to guests when required, based on the location of the property — not the guest's location. So if your property is in the UK or EU, guests will be prompted to manage their cookie preferences regardless of where they are browsing from.

If you already use your own Google Tag Manager (GTM) setup and cookie banner on your website, IBE+ will display your banner and suppress the default RMS one — so guests see a single, consistent experience across your site and booking engine. If you don't have your own, the RMS default banner will appear where required.

Consent choices and attribution (such as UTM parameters) are also preserved as guests move from your website into the booking engine, so you won't lose analytics data or re-prompt guests unnecessarily.

IBE+ now supports day use categories, allowing guests to search for and book daily-rate options — such as car parks — directly through the booking engine.

When a guest searches with the same arrival and departure date, available day use categories will be returned and displayed alongside their pricing. Bookings are created as standard reservations in 9+, with inventory protected to prevent overbooking — even under high volumes of concurrent booking attempts.

At this stage, day use categories display instead of accommodation categories, not alongside them. Properties with categories configured as "booked by day" in 9+ will have these surfaced automatically when a same-day search is made.

IBE+ now supports BIG4 Holiday Parks memberships. Guests can enter their membership number during the booking process to automatically unlock eligible member discounts and benefits — with clear confirmation of savings displayed throughout the booking journey.

Membership details persist across all booking steps, and any invalid or expired membership numbers will prompt a clear, helpful error message so guests are never left guessing.

IBE+ now supports G'Day Parks memberships. Guests can enter their membership number during the booking process to automatically unlock eligible member discounts and benefits - with clear confirmation of savings displayed at every step of the journey.

Membership details persist across all booking steps, and any invalid or expired membership numbers will prompt a clear, helpful error message. It's worth noting that memberships sit within the discount priority order - if a promo code or auto-discount applies, that will take precedence, but the membership number remains valid and will apply if no higher-priority discount is in play.

Previously, when a Last Minute or Advanced Purchase restriction was configured at the rate type level, IBE+ would return a blank page with no categories and no messaging — leaving guests with no indication of why nothing was showing.

Categories will now always be returned and displayed, even when a restriction applies. Where a rate restriction means a category is not bookable for the selected dates, it will appear with a No Availability banner so guests understand why they cannot book rather than seeing a blank screen.

Where multiple rates are assigned and only some have restrictions, the unrestricted rates and categories will continue to display as normal — only the restricted rate will be excluded from the results.

Two error messages shown to guests during the booking process have been updated to be clearer and more helpful.

Previously, when a guest attempted to add more bookings than a property allows, the error message was unclear and could cause confusion. The message will now read: "Sorry, you've exceeded the maximum number of bookings this property allows. Please adjust your selection to continue." This covers both properties that don't allow group bookings at all, and those that allow group bookings up to a configured maximum.

Similarly, when a guest searches for a group size that exceeds the capacity of a single unit, the message has been updated to read: "Your group size exceeds the maximum capacity of a single unit. Please select multiple units to accommodate your group." This replaces previous wording that referenced "rooms" specifically, making the message applicable across all property types — including sites, cabins, and other accommodation formats.

Resolved an issue where reservations created through IBE+ were being assigned check-in and check-out times from the property level, even when specific times had been configured at the category level.

IBE+ will now correctly honour category-level times where they have been set, falling back to property-level times only when no category-level configuration exists. This applies to both standard night bookings and day use bookings.

When the interactive map was first introduced, area ID numbers were used as labels to get the feature into customers' hands as quickly as possible. This release upgrades that experience.

The map now displays meaningful area names - pulled using the following logic:

• If a guest description exists for the area, that will be shown
• If no guest description exists, the area description is used as the default

Names are truncated to 7 characters on the map itself, but the full name will display as expected in the side panel, confirmation pages, and confirmation email.

No action is required. This improvement applies automatically for all IBE+ properties using the interactive map.