We’ve resolved an issue where incorrect payment types were appearing on receipts when posted to the RMS.

What’s changed?

• ✅ Payment types now display correctly on all receipts sent to the RMS
• 🛠️ No further action is required - the fix is live
• 👀 Ensures all receipts accurately reflect the guest’s payment method

Why it matters

• Improves accuracy of financial reporting and record keeping
• Reduces confusion for staff and guests
• Ensures seamless integration between the Booking Engine and RMS

This fix is part of our ongoing efforts to improve payment and reporting reliability.

We’ve fixed an issue on the guest page where email validation wasn’t correctly recognising Australian email addresses ending in .com.au.

What’s changed?

• ✅ Guests can now successfully enter .com.au email addresses
• 🛠️ Validation works correctly for all other standard email formats
• 👀 No further action is needed — the fix is live

Why it matters

• Ensures a smoother booking experience for guests in Australia
• Prevents errors or frustration when entering valid email addresses
• Improves overall form reliability and user experience

This fix is part of our ongoing effort to ensure the Booking Engine works seamlessly for all guests.

We’re excited to announce the launch of the Stripe payment gateway on the new Booking Engine.

This integration allows customers to accept payments via Stripe, providing a secure, seamless, and globally trusted checkout experience for guests.

What’s new?

• ✅ Stripe now supported on the new Booking Engine
• 💳 Secure and reliable payment processing
• 🌏 Ideal for global payments with broad currency support
• ⚙️ Easy configuration and setup

Why it matters

With Stripe on the Booking Engine, you can:

• Offer a widely trusted and flexible payment option to your guests
• Improve conversion rates with a smooth checkout experience
• Simplify payment management for your property

For help enabling Stripe or any questions, reach out to your account team or check our documentation.

We’re excited to announce the launch of the Windcave payment gateway on the new Booking Engine.

This integration allows customers to accept payments via Windcave, providing a secure, seamless, and trusted checkout experience for guests - particularly in New Zealand and Australia.

What’s new?

• ✅ Windcave now supported on the new Booking Engine
• 💳 Secure and reliable payment processing
• 🌏 Optimised for key markets where Windcave is widely used
• ⚙️ Easy setup and configuration

Why it matters

With Windcave on the Booking Engine, you can:

• Offer a trusted local payment option to guests
• Improve conversion rates with a smooth checkout experience
• Simplify payment management for your property

For help enabling Windcave or any questions, reach out to your account team or check our documentation.

As part of our ongoing commitment to data security, we've updated the way passwords are stored and managed for Travel Agents/Wholesalers, Companies, Housekeepers and Owner Records within RMS.

What’s New:

• Passwords for these entities will now be hidden in the UI once saved, enhancing protection against unauthorized access.
• A key icon has been introduced, allowing users to reset passwords when needed, rather than viewing or editing existing ones directly.

This update aligns with best practices in credential security and ensures sensitive information remains protected.

No changes are required to existing passwords, but any future updates will need to be made using the new reset process.

CLICK HERE for resetting Travel Agents/Wholesalers, Companies and Housekeepers.

CLICK HERE for resetting for owner records.

We’re excited to announce a new feature on the Booking Engine: unavailable rooms are now displayed under an “Unavailable” heading below available rooms for a searched date.

Previously, this was a configurable option controlled via Online Options in the existing Booking Engine. Now, all guests can clearly see what’s unavailable, giving them a complete view of room options without confusion.

What’s new?

• 🏨 Unavailable rooms are displayed under an “Unavailable” heading for the searched date
• 👀 Guests can now see all room options clearly, even if they’re fully booked
• ⚙️ No configuration needed 0 this is the default experience on the new Booking Engine

Why it matters

• Helps guests understand availability at a glance
• Reduces confusion during the booking process
• Improves transparency and the overall user experience

This enhancement makes browsing rooms simpler, faster, and more intuitive - no more guessing what’s available or hidden.

We’re excited to announce the launch of the Commbank payment gateway on the new Booking Engine.

This integration allows customers to accept payments via Commbank, delivering a fast, secure, and familiar checkout experience for guests in Australia.

What’s new?

• ✅ Commbank now supported on the new Booking Engine
• 💳 Secure and reliable payment processing
• 🌏 Optimised for the Australian market
• ⚙️ Simple configuration and setup

Why it matters

With Commbank on the Booking Engine, you can:

• Offer a trusted local payment option to your guests
• Improve conversion rates with a seamless checkout experience
• Streamline payment management

For help enabling Commbank or questions about setup, reach out to your account team or check our documentation. 

Door Lock Integration for Salto KS door locks - allows encode Guest Key with Salto KS directly in RMS

RMS is pleased to announce its newest Door Lock integration with Salto KS a cloud based access management system.

This new feature streamlines payment processes for multi-property customers by allowing them to utilize a single payment token across various locations, provided they are located in the same region. This enhancement not only simplifies financial operations but also enhances the guest experience by facilitating seamless transactions across properties. Key Benefits: Unified Payment Processing: Operators can now manage payments more efficiently across multiple properties without the need for separate tokens for each location. Enhanced Guest Experience: Guests can enjoy a more seamless payment process when interacting with different properties under the same enterprise owner. Operational Efficiency: Reduces administrative tasks associated with managing multiple payment tokens, allowing staff to focus more on guest services. 

Help article

Event tasks are sundries used for events. We have improved this feature by making credit notes used in event tasks purple so they are easily identified.