When searching with a guest count higher than a rate table's maximum occupancy, the booking engine was displaying categories as simply Unavailable — leaving guests with no way forward and no explanation.

This has been fixed. IBE+ now intelligently handles over-occupancy scenarios by offering guests the option to split across multiple rooms where available, or surfacing a clear message explaining the limitation when it isn't. No more mystery dead ends. 🎉

Previously, it was possible to save a reservation with a Tariff Type that was not assigned to the selected Company when creating a booking. The system showed a warning but still allowed the reservation to save, which could lead to incorrect rate usage and under-quoting.

This has now been corrected. When Use Rate Types for Companies is enabled and a user attempts to save a reservation where the selected Tariff Type is not assigned to the chosen Company the reservation will not save.

Help article

We’re excited to share a powerful set of enhancements designed to help you save time, improve cash flow, and deliver a smoother guest experience. This release brings together smarter automation, flexible payments, and new tools that connect RMS more deeply into your daily operations.

Here’s what’s rolling out now 👇

Accelerate cash flow with the latest in payments

Automated Invoicing & Payment

From cash slow to cash flow, take the manual work out of billing. RMS can now automatically generate invoices and take payments at the right time, reducing admin, minimising errors, and helping you get paid faster without chasing guests. 🔗 Learn more.

Advanced Payment Schedules

Want revenue that runs on schedule? With Advanced Payment Schedules, you can define flexible payment rules that suit your business, from deposits to staged payments, while keeping everything automated with RMS Pay , and transparent for guests. 🔗 Learn more.

Direct Debit with GoCardless

Fileless, frictionless and fully compliant. Offer a seamless, low-effort way for guests to pay via Direct Debit, powered by GoCardless. Ideal for longer stays, recurring charges, or payment plans, GoCardless improves payment reliability and reduces processing admin. 🔗 Learn more.

Apple Pay with RMS Pay

Turn every device into a wallet with Apple Pay, now available with RMS Pay . Faster checkouts, fewer abandoned payments, and a modern experience guests already know and trust.

Game changing upgrades to your guest experience

Interactive Maps with the RMS Booking Engine

Visualise your property like never before. Interactive Maps help guests book the perfect spot every time, allowing them to view sites, amenities, and availability at a glance. Speed up time to conversion with all-new mobile-optimized, Interactive Maps, available with the RMS Booking Engine . 🔗 Learn more.

Availability Calendars

Fill rooms with full transparency. New Availability Calendars in the RMS Booking Engine make category-level reservations quicker and easier for guests, reducing unnecessary clicks and enquiry volume. 🔗 Learn more.

Automated Discounts

Use smart incentivization to drive longer stays. No promo codes needed, set up to three tiers of discounts to reward guests and get more value from every reservation that comes through the RMS Booking Engine . 🔗 Learn more.

Automate the admin with these operational advancements

Sadie AI

Turn missed calls into opportunities with Sadie, your AI-powered concierge in RMS. New to our ever-expanding network of Partners, Sadie AI helps answer enquiries and make reservations, so you unlock revenue faster, while your team focuses on in-person service.  🔗 Learn more.

Zapier

Enrich your guest profiles with Zapier's no-code automations. Now available in our Partners network, connect your marketing and CRM tools securely to RMS to help you learn more about each individual from the get-go. 🔗 Learn more.

Ready to get started?

Together, these updates are designed to reduce manual work, increase flexibility, and give both your team and your guests a smoother, more modern experience. As always, we’d love your feedback as you start using these new features.

🔑 To activate new features in your RMS subscription, contact our expansion team.

🚀 Ready to improve your operations with RMS? Contact our sales team.

Night Audit Report has been Enhancement with New Option to Build Screen "Include Inactive Category" When the Option is Ticked, the Report will include All Rooms which were/are assigned to Inactive Categories covering the Build Selection Date 

Help Article - Night Audit Report

Generic Financial Export has been Enhancement with New Option to Build Screen "Include Inactive Category" When the Option is Ticked, the Report will include All Rooms which were/are assigned to Inactive Categories covering the Build Selection Date 

Help Article - Generic Financial Export

Add on Bookings Report has been Enhanced to Show "Guest No".

Help Article - Add on Reservation

Owner Accounting > End of Month - Pay On Charges has been Enhanced with Print Option on each Account to Print the Details of "Income" "Adjustment" and "Expenses for the Account

The New Report would show the Combined Details of Transactions from the Account Tabs “AdHoc” and “FF&E”. The Report would include all the Transactions on both the Account Types based on the Date Range Selection.

AR Statements Report has been Enhanced with New Filter "As of Date". Selection of the Date on this Filter would enable to user to see Account Details For Transactions Selected Date Range as of the Selected Date 

Flash Report has been Enhancement with New Option to Build Screen "Include Inactive Category" When the Option is Ticked, the Report will include All Rooms which were/are assigned to Inactive Categories covering the Build Selection Date 

Help Article - Flash Report