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Check out the latest features, improvements, and product updates from RMS

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New FeatureLive
2 weeks ago

Package Component

This enhancement introduces the ability to mark individual package components as ‘Non-Commissionable’ within RMS. This allows properties to exclude specific package items (such as linen, entry passes, or additional guests) from commission calculations, ensuring that only eligible charges are included when calculating commissions for travel agents and wholesalers.

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Avatar of authorChloe Unwin
New FeatureLive
2 weeks ago

Group allotment

This enhancement improves the usability of the group allotment reservation list by ensuring only sibling reservations are displayed, rather than including the master reservation. Previously, the list displayed both master and sibling reservations, which could make it appear as though there were more reservations in the allotment than actually existed.

Avatar of authorChloe Unwin
New FeatureLive
2 weeks ago

In/out movement screen

This enhancement adds three new fields—Preferred Pitch Group, Camping Unit Type, and Camping Unit Length—to the in/out movement screen in RMS. These fields can now be selected in the column definition and will display for each reservation, allowing users to quickly identify campers’ requirements and allocate the most suitable pitch.

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Avatar of authorChloe Unwin
New FeatureLive
4 weeks ago

RMS Pay Standalone Terminals

Properties with diverse revenue streams—such as F&B outlets, retail shops, recreational facilities, and other on-site activities—can now process payments using an RMS Pay standalone terminal. This allows you to accept payments independently of the RMS system while still benefiting from a single, consolidated settlement payout through RMS Pay. 

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Avatar of authorChloe Unwin
New FeatureLive
4 weeks ago

New HyperPay Online Payments Integration for KSA in RMS 9+

RMS now supports integration with HyperPay’s online payment gateway for properties in Saudi Arabia (KSA). This enhancement enables e-commerce payments (no terminals) through HyperPay’s Copy and Pay integration, with operations including capture, reverse, and refund. This provides users with a secure and streamlined way to process online transactions directly within RMS , improving payment flexibility and compliance for the KSA market. 

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Avatar of authorChloe Unwin
New FeatureRelease Candidate
3 months ago

Virtual credit cards

We’ve introduced new functionality to enhance the handling of VCC (Virtual Credit Card) Tokens in the system. These updates aim to improve tracking, transparency, and management of VCC Token usage. 

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Avatar of authorChloe Unwin
New FeatureRelease Candidate
3 months ago

Ability to bulk update or insert value to multiple contracts at the same time

Users now can select multiple contracts from the contract details table in reservations and update the fields all together using a new side panel. This capability allows for inserting new values to fill the missing information, to override the existing values in bulk and to save time when there is a common change required for multiple contracts.

Avatar of authorChloe Unwin
New FeatureRelease Candidate
6 months ago

Stay Informed with Real-Time Rate Change Alerts

Never miss an important rate adjustment! Our new User Warning on Rate Change feature ensures you’re always in the loop when reservation quotes change.

Why It Matters:

Dynamic Pricing in RMS automatically adjusts rates based on occupancy and time rules. However, when making a reservation, rate changes can sometimes occur between the initial quote and saving the booking—potentially leading to unexpected pricing.

How It Works:

Now, when creating a reservation, if the saved quote differs from the originally displayed rate, a pop-up alert will appear, notifying you of the updated amount. This real-time warning helps you stay informed, maintain pricing accuracy, and avoid surprises.

🔗 Learn more about User Warnings on Rate Changes

Avatar of authorNaomi Irish
New FeatureRelease Candidate
7 months ago

Smarter Control Over Guaranteed (Deduct) Allotments

A new property-level option is now available to refine how Guaranteed Allotments (deduct) are handled in your system.

Why It Matters:

When enabled, this setting ensures that any existing Guaranteed (deduct) allotments—if not yet taken up—will always remain available, regardless of the property's current physical room availability. This change gives you greater flexibility and assurance when managing group reservations, especially during high-demand periods.

How It Works:

This update helps you safeguard group booking agreements without being constrained by real-time room stock, preventing unintentional overbooking limitations.

🔗 Learn more about setting up Guaranteed Allotments.

Avatar of authorChloe Unwin
New FeatureRelease Candidate
8 months ago

Share RMS Pay Tokens Across Properties within the same region

A new allotments feature is now available! This feature is a new option per property named - Guaranteed (deduct) allotments available until released or used. If used, this feature will ensure that the Guaranteed allotments you set against an Agent or Group will not be effected by property overbooking. The allotments will be available to the agent or group until they either release back or are used by the agent themselves. 

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Avatar of authorChloe Unwin