The IBE search results page now has three distinct sections instead of two.
Previously, a category was either available or unavailable. Now, a third section - "Available, but doesn't match your search" - appears between them. This highlights categories that have rooms or sites free for your dates, but can't be booked with the current search criteria.
Guests will see a clear explanation on each card, such as:

A minimum length of stay requirement they haven't met
A guest count that exceeds the category's capacity

This removes the guesswork for your guests and reduces abandoned bookings caused by unclear availability messaging. The change applies across both the rates view and map view.

Properties can now control whether email and SMS marketing opt-in options are displayed to guests during the IBE+ checkout flow.

When enabled in Field Maintenance, guests will see channel-specific checkboxes on the guest details step — allowing them to independently opt in or out of email marketing, SMS marketing, or both. Only the channels that have been enabled in 9+ will be displayed, so guests are never shown options that aren't relevant to the property.

If a guest opts in, their preferences are written back to the guest record in 9+. If a guest opts out, that is recorded accordingly. If a property chooses not to expose these options at all, no value is set and the property's default marketing opt-out setting will apply via the sweeper as usual.

Marketing consent is always optional and checkboxes are never pre-selected, keeping the experience transparent and compliant.

IBE+ now includes cookie consent support, helping properties stay compliant with privacy regulations such as GDPR and the UK ePrivacy rules.

A cookie consent banner will be displayed to guests when required, based on the location of the property — not the guest's location. So if your property is in the UK or EU, guests will be prompted to manage their cookie preferences regardless of where they are browsing from.

If you already use your own Google Tag Manager (GTM) setup and cookie banner on your website, IBE+ will display your banner and suppress the default RMS one — so guests see a single, consistent experience across your site and booking engine. If you don't have your own, the RMS default banner will appear where required.

Consent choices and attribution (such as UTM parameters) are also preserved as guests move from your website into the booking engine, so you won't lose analytics data or re-prompt guests unnecessarily.

IBE+ now supports day use categories, allowing guests to search for and book daily-rate options — such as car parks — directly through the booking engine.

When a guest searches with the same arrival and departure date, available day use categories will be returned and displayed alongside their pricing. Bookings are created as standard reservations in 9+, with inventory protected to prevent overbooking — even under high volumes of concurrent booking attempts.

At this stage, day use categories display instead of accommodation categories, not alongside them. Properties with categories configured as "booked by day" in 9+ will have these surfaced automatically when a same-day search is made.

IBE+ now supports BIG4 Holiday Parks memberships. Guests can enter their membership number during the booking process to automatically unlock eligible member discounts and benefits — with clear confirmation of savings displayed throughout the booking journey.

Membership details persist across all booking steps, and any invalid or expired membership numbers will prompt a clear, helpful error message so guests are never left guessing.

IBE+ now supports G'Day Parks memberships. Guests can enter their membership number during the booking process to automatically unlock eligible member discounts and benefits - with clear confirmation of savings displayed at every step of the journey.

Membership details persist across all booking steps, and any invalid or expired membership numbers will prompt a clear, helpful error message. It's worth noting that memberships sit within the discount priority order - if a promo code or auto-discount applies, that will take precedence, but the membership number remains valid and will apply if no higher-priority discount is in play.

RMS has integrated Maya as a new eCommerce payment gateway, enabling customers in the Philippines to complete online transactions within the RMS application. This release expands RMS’s regional payment capabilities and improves the payment experience for customers in the Philippine market by offering a familiar and locally preferred payment option.

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RMS has integrated Maya as a new eCommerce payment gateway, enabling customers in the Philippines to complete online transactions. This release expands RMS’s regional payment capabilities and improves the checkout experience for customers in the Philippine market by offering a familiar and locally preferred payment option

The users now can generate and download a password protected tribunal bundle, including the details of the reservation, transactions and correspondece.

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You can now organise your Form Letters by category and quickly filter to find what you need.

• Faster access to the right letters for Payments, Marketing, Contracts, and more
• Cleaner organisation of Form Letters across departments and use cases
• Easier administration via a central lookup table for categories

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