What's new?

The Availability Calendar is now a standard feature of the new RMS Booking Engine - visible across all properties, automatically.

Here's what's changed and what you need to know:

Always on, for everyone The calendar now displays by default for all properties using the new Booking Engine. There's no longer a toggle in Online Options to turn it on or off - it's simply there, ready for your guests.

Rates on the calendar — your choice Want guests to see rates directly on the calendar? You can enable this in your Online Options settings. If you'd prefer to keep rates off the calendar view, simply leave the setting off.

Clean and focused The calendar shows availability and rates only. Restrictions are not displayed, keeping the guest-facing experience simple and distraction-free.

What do you need to do?

• ✅ Nothing required to show the calendar - it's automatic
• ⚙️ Head to Online Options if you want to enable rate display on the calendar

Why this matters Giving guests a clear view of what's available - and at what price -reduces friction and helps drive direct bookings. Less guesswork for guests means more conversions for you.

Availability Calendar Help Article

Auto Discounts are now available to all IBE+ customers across all environments!

What's changed

Nothing about how Auto Discounts work has changed - this is the same behaviour as legacy IBE.

A few important things to be aware of

Promo codes & memberships take priority - if a guest uses a promo code or has a membership applied, the auto discount will not calculate. Pre-determined promo codes and memberships sit at the top of the hierarchy.

Discount priority order:

1. Promo codes & memberships - applied first, overrides auto discount calculation entirely
2. Auto discounts - calculated when no promo code or membership is present
3. No discount - standard rate applies when neither condition is met

We’re excited to share a powerful set of enhancements designed to help you save time, improve cash flow, and deliver a smoother guest experience. This release brings together smarter automation, flexible payments, and new tools that connect RMS more deeply into your daily operations.

Here’s what’s rolling out now 👇

Accelerate cash flow with the latest in payments

Automated Invoicing & Payment

From cash slow to cash flow, take the manual work out of billing. RMS can now automatically generate invoices and take payments at the right time, reducing admin, minimising errors, and helping you get paid faster without chasing guests. 🔗 Learn more.

Advanced Payment Schedules

Want revenue that runs on schedule? With Advanced Payment Schedules, you can define flexible payment rules that suit your business, from deposits to staged payments, while keeping everything automated with RMS Pay , and transparent for guests. 🔗 Learn more.

Direct Debit with GoCardless

Fileless, frictionless and fully compliant. Offer a seamless, low-effort way for guests to pay via Direct Debit, powered by GoCardless. Ideal for longer stays, recurring charges, or payment plans, GoCardless improves payment reliability and reduces processing admin. 🔗 Learn more.

Apple Pay with RMS Pay

Turn every device into a wallet with Apple Pay, now available with RMS Pay . Faster checkouts, fewer abandoned payments, and a modern experience guests already know and trust.

Game changing upgrades to your guest experience

Interactive Maps with the RMS Booking Engine

Visualise your property like never before. Interactive Maps help guests book the perfect spot every time, allowing them to view sites, amenities, and availability at a glance. Speed up time to conversion with all-new mobile-optimized, Interactive Maps, available with the RMS Booking Engine . 🔗 Learn more.

Availability Calendars

Fill rooms with full transparency. New Availability Calendars in the RMS Booking Engine make category-level reservations quicker and easier for guests, reducing unnecessary clicks and enquiry volume. 🔗 Learn more.

Automated Discounts

Use smart incentivization to drive longer stays. No promo codes needed, set up to three tiers of discounts to reward guests and get more value from every reservation that comes through the RMS Booking Engine . 🔗 Learn more.

Automate the admin with these operational advancements

Sadie AI

Turn missed calls into opportunities with Sadie, your AI-powered concierge in RMS. New to our ever-expanding network of Partners, Sadie AI helps answer enquiries and make reservations, so you unlock revenue faster, while your team focuses on in-person service.  🔗 Learn more.

Zapier

Enrich your guest profiles with Zapier's no-code automations. Now available in our Partners network, connect your marketing and CRM tools securely to RMS to help you learn more about each individual from the get-go. 🔗 Learn more.

Ready to get started?

Together, these updates are designed to reduce manual work, increase flexibility, and give both your team and your guests a smoother, more modern experience. As always, we’d love your feedback as you start using these new features.

🔑 To activate new features in your RMS subscription, contact our expansion team.

🚀 Ready to improve your operations with RMS? Contact our sales team.

Owner Accounting > End of Month - Pay On Charges has been Enhanced with Print Option on each Account to Print the Details of "Income" "Adjustment" and "Expenses for the Account

The New Report would show the Combined Details of Transactions from the Account Tabs “AdHoc” and “FF&E”. The Report would include all the Transactions on both the Account Types based on the Date Range Selection.

Summary

This Live release brings together the improvements and fixes previously delivered across the Beta cycle, with a focus on availability and rate calculation workflows, guest correspondence support, and reservation reliability.

Included in this Live release:

• Availability & Rate Calculation Enhancements
  Improvements to availability and rate calculation workflows, along with new API support for managing guest correspondence notes.
  👉 Beta details: https://releasenotes.rmscloud.com/rest-api-v10.26.10.1----beta-3ECvn2
• Reservation Workflow Fixes & Stability Improvements
  Fixes to reservation creation and update workflows, ensuring rate-based configuration fields are correctly applied and resolving timeout issues when overriding rates.
  👉 Beta details: https://releasenotes.rmscloud.com/rest-api-v10.26.19.2----beta-1eL7Q4

Notes

• This release is now available in Live
• Release Date: February 11, 2026 (AEDT)
• Partners can begin using these changes in production immediately
• Please report any issues through standard support channels:
  https://rmsapi.zendesk.com/hc/en-gb/requests

Summary

This Beta release introduces enhancements to availability and rate calculation workflows, along with new API support for managing guest correspondence notes.
Partners are encouraged to validate these changes and provide feedback ahead of the Live release.

New Features

Availability & Rate Grid Enhancements

New request field: includeContiguousAvailableAreas (boolean)
Supported on the following endpoints:

• rates/grid
• rates/grid/quick

Swagger references:

• https://app.swaggerhub.com/apis-docs/RMSHospitality/RMS_REST_API/1.4.42.1#/availability/getRateGrid
• https://app.swaggerhub.com/apis-docs/RMSHospitality/RMS_REST_API/1.4.42.1#/availability/getRateGridQuick

Description
When set to true, the response includes the number of physically contiguous areas available for the category across the requested stay dates.
This field is only returned when explicitly requested.

This can be used to determine whether a single unit can satisfy the entire stay period, particularly for interconnecting categories or unit-level assignment workflows.

Guest Correspondence Notes

New endpoints have been added to support guest correspondence notes, enabling partners to create and retrieve internal notes stored directly on the guest record.

GET /activities
https://app.swaggerhub.com/apis-docs/RMSHospitality/RMS_REST_API/1.4.42.1#/activities/getAcivities

Retrieves a list of available activity types that can be associated with guest correspondence notes.

POST /guests/{id}/correspondence/notes
https://app.swaggerhub.com/apis-docs/RMSHospitality/RMS_REST_API/1.4.42.1#/guests/postGuestsCorrespondenceNotes

Creates a new correspondence entry of type Note on a guest record.
Notes created via this endpoint:

• Are saved directly on the guest record
• Are not associated with a reservation

Common use cases include internal notes and conversation transcripts.

GET /guests/{id}/correspondence/notes
https://app.swaggerhub.com/apis-docs/RMSHospitality/RMS_REST_API/1.4.42.1#/guests/getGuestsCorrespondenceNotes

Retrieves a list of correspondence entries of type Note for a guest.
This includes:

• Notes created directly on the guest record
• Notes associated with both the guest and a reservation

Notes

• Available in Beta only
• Live release scheduled for February 9, subject to feedback.
• Partners are encouraged to test and provide feedback ahead of the Live release
• Please report issues through standard support channels

This enhancement introduces the ability to mark individual package components as ‘Non-Commissionable’ within RMS. This allows properties to exclude specific package items (such as linen, entry passes, or additional guests) from commission calculations, ensuring that only eligible charges are included when calculating commissions for travel agents and wholesalers.

Help article

This enhancement improves the usability of the group allotment reservation list by ensuring only sibling reservations are displayed, rather than including the master reservation. Previously, the list displayed both master and sibling reservations, which could make it appear as though there were more reservations in the allotment than actually existed.

This enhancement adds three new fields—Preferred Pitch Group, Camping Unit Type, and Camping Unit Length—to the in/out movement screen in RMS. These fields can now be selected in the column definition and will display for each reservation, allowing users to quickly identify campers’ requirements and allocate the most suitable pitch.

Help article