a month ago

Stay Informed with Real-Time Rate Change Alerts

Never miss an important rate adjustment! Our new User Warning on Rate Change feature ensures you’re always in the loop when reservation quotes change.

Why It Matters:

Dynamic Pricing in RMS automatically adjusts rates based on occupancy and time rules. However, when making a reservation, rate changes can sometimes occur between the initial quote and saving the booking—potentially leading to unexpected pricing.

How It Works:

Now, when creating a reservation, if the saved quote differs from the originally displayed rate, a pop-up alert will appear, notifying you of the updated amount. This real-time warning helps you stay informed, maintain pricing accuracy, and avoid surprises.

🔗 Learn more about User Warnings on Rate Changes

3 months ago

Safeguard Your Group & Agent Reservations from Overbooking with Guaranteed Allotments

No more losing group or agent reservations due to overbooking! With the new Guaranteed (Deduct) Allotments feature, your carefully planned allocations remain secure, even when your property reaches full capacity.

Why It Matters:

Managing reservations from groups and third-party agents can be tricky, especially when overbookings threaten your guaranteed allotments. This feature ensures that any allotments set against an Agent or Group remain unaffected by property overbooking, giving you greater control and reliability.

How It Works:

This per-property option automatically safeguards your reserved allotments, keeping them available to the agent or group until they are either released back or used. Say goodbye to allocation headaches and maintain your important bookings without hassle.

🔗 Learn more about setting up Guaranteed Allotments.

4 months ago

Share RMS Pay Tokens Across Properties within the same region

A new allotments feature is now available! This feature is a new option per property named - Guaranteed (deduct) allotments available until released or used. If used, this feature will ensure that the Guaranteed allotments you set against an Agent or Group will not be effected by property overbooking. The allotments will be available to the agent or group until they either release back or are used by the agent themselves.

Help article

5 months ago

Ability to restrict a rate with a booking window

Typically rates are available to book at any time for the periods\seasons that they have been linked to. This new feature allows you to also nominate when the rate is available for booking.

This feature applies to Rates, Derived Rates, Property Rate Rules and is a restriction in the control panel.

An example of this would be a Christmas Promotion rate where if you book in the next 2 weeks you can take advantage of this promotion.

Help article

5 months ago

New Zealand GST Compliance changes for Holiday Homes

RMS has enhanced its Owner Accounting feature to be compliant to the new New Zealand GST changes for Holiday Home owners and managers.

5 months ago

RMS supports 3rd party BPay payments for Macquarie bank

BPay is an electronic payment system in Australia that enables payment to be made through a financial institution's online banking using registered billing information.

The Biller Code is provided by the merchant bank once signed up as a BPay Biller.

Trust or Owner Accounting properties can utilize this feature to pay their Third Parties.

RMS now supports 3rd party BPay payments for Macquarie bank.

Help article

5 months ago

Max Property Oversell override

Max Property Oversell is an overarching rule. When set a Max Property Oversell should not be exceeded.

However, we understand that some customers require the ability to give select users the ability to exceed a Max Property Oversell if required.

To assist with this requirement we have added a new security profile option under reservation screens named Allow override of Max Property Oversell restrictions

Help article

5 months ago

RMS Pay Dynamic Surcharging

Dynamic Surcharging for RMS Pay allows you to apply a variable surcharge to RMS Pay transactions based on the card variants.

These variants include; Region, Card Scheme, Card Level/Variant (Not available for Terminals), Funding Source

To learn more about the feature please select the help file attached.

Help article

5 months ago

New fields for owner and trust accounting ATO reporting

We have added two new banking fields for that specifically relate to the ATO reporting export used by owner and trust accounting properties

The two new fields are shown below, and can be found on the owner record under the banking tab.

Tax Identification Number

Tax Identification Country Code

Help article

5 months ago

Schedule Reports bulk update feature

Scheduled Reports enable automated sending of reports using pre-selected options.

Users will have the ability to select the build options for the report, set a frequency to send and the Users or Security Profiles to send the report to.

We have added a wizard option to bulk update linking schedules to property and room types, this feature can be found on the schedule reports screen.

Help article