We have resolved an issue where users would see a warning message about not meeting the minimum night stay requirement when moving a reservation on the Booking Chart—even if the reservation already met the restriction. This only occurred when the "Exclude Reservation Times" option was enabled in the Booking Chart settings.

Previously, when clients used custom SMTP settings for Electronic Direct Mail (EDM) campaigns, the EDM reporting overview in RMS 9+ showed a 0% open rate, even though emails were successfully sent. 

This fix addresses a critical issue for clients using Opayo cloud terminals, where duplicate receipts caused confusion and additional manual reconciliation. The update ensures accurate payment records and improves trust in the payment processing workflow.

When Split Reservations is enabled the Area change on the Reservation is accurately recorded for the Reservation Stay Dates in each Area. An issue was identified where the new split reservation was display an incorrect amount in the reservation screen caused by Exclusive taxes, but the correct amount when viewing the Total Rate screen or when creating the rate on the account screen. 

Help article

Previously, when processing an EFTPOS transaction by selecting an existing token on the receipt screen before selecting the EFTPOS option, the system would record the transaction locally without engaging the payment gateway or pin-pad. This resulted in a local transaction entry with no reference number, no card type, and no actual payment processed.

A Group is a named allotment that can be used for a Company, Travel Agent, or Guests travelling together on a Master reservation. It was found that when clicking on the Avaliability Chart icon from the allotment setup did not open the allotment. Resolved that the allotment will open on the availability chart. 

Help article

Hotel code in Siteminder HTNG Channel Management Setup is used to link Siteminder to RMS for online booking delivery. A problem was identified where updating the Hotel Code in the Siteminder HTNG setup was not actually holding when saving.

The Check-in/Check-out feature enables accurate recording of the movements of guests in and out of the property for their stays.

An issue was identified where the option to Auto Check out on zero balance was not allowing the guest to choose Yes or No to depart the reservation when exiting the reservation account set to a $0 balance. 

We’ve resolved an issue where pasting an owner area name into the Quick Account Access screen caused the dropdown to not be filtered.

Resolved an issue where the Client No hyperlink in the Day Pass view of the In/Out Screen was not accessible. Previously, clicking the Client No did not open the Client Details screen as expected.