Hotel code in Siteminder HTNG Channel Management Setup is used to link Siteminder to RMS for online booking delivery. A problem was identified where updating the Hotel Code in the Siteminder HTNG setup was not actually holding when saving.

The Check-in/Check-out feature enables accurate recording of the movements of guests in and out of the property for their stays.

An issue was identified where the option to Auto Check out on zero balance was not allowing the guest to choose Yes or No to depart the reservation when exiting the reservation account set to a $0 balance. 

We’ve resolved an issue where pasting an owner area name into the Quick Account Access screen caused the dropdown to not be filtered.

Resolved an issue where the Client No hyperlink in the Day Pass view of the In/Out Screen was not accessible. Previously, clicking the Client No did not open the Client Details screen as expected.

Resolved an issue where adjustments to the "Hold Payment" amount on the Pay Owner screen were not being retained. Previously, when users adjusted the hold payment amounts and continued the process, the values would revert to their original state, ignoring the user’s changes.

Previously, when cancelling a Master reservation with sibling bookings, the cancellation fee pop-up only displayed the fee for the first sibling, rather than the total fee for all bookings. This led to confusion and incorrect information being provided to guests. The cancellation fee pop-up now accurately displays the total cancellation fee for all bookings within a Master reservation. The pop-up also correctly reflects the cancellation policy requirements, ensuring users have the right information before confirming a cancellation.

This update improves field control and consistency across the platform. You can now: 

- Reorder fields in Dwelling Mode - Hide fields and have them stay hidden across modules

Some rate types are not appearing on the Internet Booking Engine (IBE) even when the Online Options setting is configured to "Show All Rates."

We’ve resolved the issue where payments made through the Guest Portal using the RMSPay gateway were not processing in the PMS. All transactions are now processing correctly.

No further action is required, but we recommend reviewing recent transactions to ensure everything is in order. Thank you for your patience while we worked on this.

We’ve resolved two issues in the Guest Portal to ensure accurate booking and compliance with property rules:

Correct Additional Guest Rates:

The Guest Portal now accurately reflects additional guest charges based on the rate table.

Max Pax Limit Enforcement:

The maximum occupancy (Max Pax) limits are now correctly enforced at the rate type level. Guests can no longer add more occupants than allowed per the rate table, maintaining consistency with property policies.

These updates improve pricing accuracy and booking reliability.