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Check out the latest features, improvements, and product updates from RMS

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ImprovementFixLiveRMS Booking Engine
2 days ago

Category Attributes Now Displayed on Room Cards

Room cards in IBE+ now display up to three key attributes (e.g. Ocean Facing, Air Conditioning, Washing Machine) configured at the category level, so guests can compare options without opening More Details, restoring parity with the previous booking engine.

Avatar of authorRachael Todd
FixLiveRMS Booking Engine
2 days ago

Fixed: Custom No Availability Message

Fixed a regression where the custom 'no availability' message configured in Online Options wasn't displaying on IBE+. Properties' custom messaging now shows correctly when no availability is found.

Avatar of authorRachael Todd
FixLiveRMS Booking Engine
2 days ago

Fixed: Address Finder Now Captures Postcode/ZIP

Fixed an issue where the postcode/ZIP code returned by Address Finder wasn't populating in guest address fields or passing through to RMS 9+, resulting in incomplete guest profiles.

Avatar of authorRachael Todd
FixLiveRMS Booking Engine
2 days ago

Fixed: Rate Types Disappearing with Min/Max Night Discounts

Fixed an issue where adding a minimum or maximum nights condition to an online discount caused the linked rate type to disappear from search results entirely. Rate types now remain visible at their standard rate when a stay doesn't qualify for the promotion.

Avatar of authorRachael Todd
FixLiveRMS Booking Engine
2 days ago

Fixed: Max Adults Limit Now Enforced

IBE+ now correctly enforces the maximum adults configured on a rate table, preventing guests from booking occupancy beyond the property's set limit.

Avatar of authorRachael Todd
FixLiveRMS Booking Engine
2 days ago

Fixed: Incorrect Rate on Map Bookings

Fixed a pricing issue where bookings made via map view for rate types with a last-minute restriction could show a $0.00 rate in the cart. The correct rate is now retained through checkout.

Avatar of authorRachael Todd
FixLiveRMS Booking Engine
2 days ago

Fixed: Mobile Calendar Date Selection

Fixed an issue on mobile where selecting new dates from the View Availability calendar didn't update search results. Date changes now correctly refresh availability.

Avatar of authorRachael Todd
FixLiveRMS Booking Engine
2 days ago

Fixed: Map View Loading Flicker

Resolved an issue where a 'no availability' message would briefly flash while the map view was loading, before results had finished being evaluated.

Avatar of authorRachael Todd
FixLiveRMS Booking Engine
3 weeks ago

Bug Fix: Pricing Consistency Between Results and Cart

We've resolved an issue where the price displayed on the results screen did not match the price shown in the cart when a guest searched for more people than a category's maximum occupancy allows.

Previously, the displayed rate was calculated using the full guest count entered in the search, while the cart recalculated the price based on the category's maximum occupancy — resulting in a price drop between the two screens, which could cause confusion or distrust for guests at checkout.

The displayed rate now caps at the category's maximum occupancy, ensuring the price a guest sees on the results screen is always consistent with what appears in their cart.

Avatar of authorRachael Todd
ImprovementFixLiveRMS Booking Engine
3 weeks ago

Cancellation Policies Now Display Correctly Across the Booking Engine

Cancellation policies are now displayed accurately throughout the entire booking journey, respecting the hierarchy in which they are configured in the PMS.

Previously, the IBE did not consistently honour the cancellation policy hierarchy, meaning lower-level policies (such as those set at the Rate Type level) could display even when a higher-level policy had been configured to override them. This affected the rates page, the confirmation page, and the confirmation email.

The IBE now correctly applies the following hierarchy, with higher-level policies always taking precedence:

  1. Control Panel
  2. Rate Table
  3. Rate Period
  4. Rate Type Property Rule
  5. Derived Rate Type
  6. Rate Type

Guests will now see the correct cancellation policy at every step — from browsing rates through to their confirmation email.

Avatar of authorRachael Todd