The IBE search results page now has three distinct sections instead of two.
Previously, a category was either available or unavailable. Now, a third section - "Available, but doesn't match your search" - appears between them. This highlights categories that have rooms or sites free for your dates, but can't be booked with the current search criteria.
Guests will see a clear explanation on each card, such as:

A minimum length of stay requirement they haven't met
A guest count that exceeds the category's capacity

This removes the guesswork for your guests and reduces abandoned bookings caused by unclear availability messaging. The change applies across both the rates view and map view.

Summary

This Live release enforces a maximum record limit of 50,000 on key search endpoints. The change improves platform stability and ensures consistent behavior across high-volume query patterns. Requests exceeding the limit now return HTTP 400 Bad Request rather than being silently truncated.

Included in this Live release:

• Breaking Change: Maximum Query Limit — A cap of 50,000 records is now enforced on transaction, guest, and reservation search endpoints; requests exceeding this value return HTTP 400 Bad Request.
  👉 Breaking Change Details: https://releasenotes.rmscloud.com/rest-api-v10.26.105.2----beta-only-breaking-change---maximum-query-limit-4CTw1q
• Beta release: 👉 https://releasenotes.rmscloud.com/rest-api-v10.26.105.2----beta-4BL7va

Notes

• This release is now available in Live
• Release Date: 2 June 2026 (AEST)
• Partner notification sent 17 April 2026: https://mail.rmscloud.com/hey-partner-your-rms-live-release-is-here-0-0-0-0-0?hs_preview=TVgGuAQq-211134018457
• Please report any issues through standard support channels: https://rmsapi.zendesk.com/hc/en-gb/requests

IBE+ has been upgraded to support 3D Secure (3DS) for Stripe payments, along with an improvement to how payment details are captured at checkout.

Card entry fields are now hosted directly by Stripe, making them clearer, better labelled, and more visually distinct - reducing confusion at the payment step and improving booking completion.

Where required by a guest's bank, a quick verification step will now be triggered during checkout to authenticate the payment. This happens automatically and is designed to be as frictionless as possible for the guest, while significantly improving fraud protection and reducing chargeback risk for properties.

Previously, when a Last Minute or Advanced Purchase restriction was configured at the rate type level, IBE+ would return a blank page with no categories and no messaging — leaving guests with no indication of why nothing was showing.

Categories will now always be returned and displayed, even when a restriction applies. Where a rate restriction means a category is not bookable for the selected dates, it will appear with a No Availability banner so guests understand why they cannot book rather than seeing a blank screen.

Where multiple rates are assigned and only some have restrictions, the unrestricted rates and categories will continue to display as normal — only the restricted rate will be excluded from the results.

Two error messages shown to guests during the booking process have been updated to be clearer and more helpful.

Previously, when a guest attempted to add more bookings than a property allows, the error message was unclear and could cause confusion. The message will now read: "Sorry, you've exceeded the maximum number of bookings this property allows. Please adjust your selection to continue." This covers both properties that don't allow group bookings at all, and those that allow group bookings up to a configured maximum.

Similarly, when a guest searches for a group size that exceeds the capacity of a single unit, the message has been updated to read: "Your group size exceeds the maximum capacity of a single unit. Please select multiple units to accommodate your group." This replaces previous wording that referenced "rooms" specifically, making the message applicable across all property types — including sites, cabins, and other accommodation formats.

You can now transfer credit balances directly from a reservation to an Accounts Receivable company or travel agent account — eliminating the need to reverse entire batched receipts just to apply a credit to a single reservation.

The ReviewPro guest survey integration has been enhanced to send surveys to all guests linked to a reservation, rather than only the primary guest. This applies to both Departure and InStay survey types.

Help Article

MYOB Advanced Financial Export Enhanced to Trigger with NewDay/Night Audit. Once the Setup is complete with correct credentials, at the end of Auto/Manual End of Day, the MYOB Advanced Financial Export File Per Property will Trigger to be Sent.

When the interactive map was first introduced, area ID numbers were used as labels to get the feature into customers' hands as quickly as possible. This release upgrades that experience.

The map now displays meaningful area names - pulled using the following logic:

• If a guest description exists for the area, that will be shown
• If no guest description exists, the area description is used as the default

Names are truncated to 7 characters on the map itself, but the full name will display as expected in the side panel, confirmation pages, and confirmation email.

No action is required. This improvement applies automatically for all IBE+ properties using the interactive map.

A critical issue has been resolved where a successful payment through RMSPay could result in the booking failing to transfer into RMS 9+ - leaving guests charged with no confirmed reservation.

This has now been fixed. When a payment is successfully processed through RMSPay, the booking will always be created in RMS 9+ - complete with a receipt and all guest details - even where Create Direct Booking (CDB) is set to False.

No action is required. This fix applies automatically for all IBE+ properties using RMSPay.