Avoid revenue loss with improved No Show Fee Inclusions, now calculated based on the total rate, including packages, taxes, and discounts.

Why It Matters:

Previously, No Show Fees did not account for exclusive packages, taxes, or discounts, leading to inaccurate charges and potential loss of revenue.

How It Works:

With this improvement, No Show Fees will now be calculated based on the full reservation rate, factoring in any exclusive elements and discounts. This ensures that your fees are always accurate and comprehensive.

🔗 Learn more about Now Show Fees

This new feature streamlines payment processes for multi-property customers by allowing them to utilize a single payment token across various locations, provided they are located in the same region. This enhancement not only simplifies financial operations but also enhances the guest experience by facilitating seamless transactions across properties. 

Key Benefits:

Unified Payment Processing: Operators can now manage payments more efficiently across multiple properties without the need for separate tokens for each location.

Enhanced Guest Experience: Guests can enjoy a more seamless payment process when interacting with different properties under the same enterprise owner.

Operational Efficiency: Reduces administrative tasks associated with managing multiple payment tokens, allowing staff to focus more on guest services.

An Inclusive Package Component set with Per Person Fees will use the number included for each Guest Type to determine how to apply the charges on the Reservation Account. We have improved this feature by allowing users to exclude all pax of a particular guest type by setting the number to include as 0. 

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Hold Amount on an Owner gives the ability to hold back money from being paid out to an owner to cover future expenses. We have improved this feature to allow users to remove the hold back amount from an old owner to allow them to be paid out their remaining funds.

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Form Letters are correspondence documents that can be printed, emailed or sent to the Guest Portal for digital completion. We have created a new merge field to use in form letters for the Hijiri calendar.

An improvement has been made when moving a reservation from an area that is owned to an area that is not owned. Users will now be prompted with a recalculate rate question, where they can recalculate the rate to remove the VAT/ TAX from the tariff.

This new feature streamlines payment processes for multi-property customers by allowing them to utilize a single payment token across various locations, provided they are located in the same region. This enhancement not only simplifies financial operations but also enhances the guest experience by facilitating seamless transactions across properties. 

Key Benefits:

Unified Payment Processing: Operators can now manage payments more efficiently across multiple properties without the need for separate tokens for each location.

Enhanced Guest Experience: Guests can enjoy a more seamless payment process when interacting with different properties under the same enterprise owner.

Operational Efficiency: Reduces administrative tasks associated with managing multiple payment tokens, allowing staff to focus more on guest services.

No more manual adjustments! The improved Rate Recalculation feature now automatically updates the 1st deposit value when reservation details change.

Why It Matters:

When reservation details or rate setups change, the quoted rate may be updated. Previously, the 1st deposit value wouldn't automatically adjust, leading to potential discrepancies and manual corrections.

How It Works:

Now, whenever you recalculate the rate, the system will also update the 1st deposit value if it has changed. This ensures that your deposit amount always matches the most current rate, keeping your bookings accurate and hassle-free.

🔗 Learn more about Rate Recalculation

Say goodbye to deposit overcharges! Our updated Deposit Capping feature ensures your guests never pay more than the total rate when securing their reservation.

Why It Matters:

Collecting deposits before guest arrival is crucial for securing bookings, but sometimes the deposit amount could exceed the total rate—leading to overpayment and confusion.

How It Works:

With this improvement, if the calculated deposit is greater than the total rate, it will automatically be capped to match the total amount. This means once the total rate is paid, the reservation is confirmed—keeping payments clear and straightforward.

🔗 Learn about Deposit Handling

The Auto Area Allocation utility enables assigning areas to reservations arriving in a selected period. A new date filter has been created to filter the search results. The new filter will return bookings arriving greater then X amount of days and and less then X amount of days. 

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