Form Letters are correspondence documents that can be printed, emailed or sent to the Guest Portal for digital completion. We have created a new merge field to use in form letters for the Hijiri calendar.

An improvement has been made when moving a reservation from an area that is owned to an area that is not owned. Users will now be prompted with a recalculate rate question, where they can recalculate the rate to remove the VAT/ TAX from the tariff.

This new feature streamlines payment processes for multi-property customers by allowing them to utilize a single payment token across various locations, provided they are located in the same region. This enhancement not only simplifies financial operations but also enhances the guest experience by facilitating seamless transactions across properties. 

Key Benefits:

Unified Payment Processing: Operators can now manage payments more efficiently across multiple properties without the need for separate tokens for each location.

Enhanced Guest Experience: Guests can enjoy a more seamless payment process when interacting with different properties under the same enterprise owner.

Operational Efficiency: Reduces administrative tasks associated with managing multiple payment tokens, allowing staff to focus more on guest services.

Rate Recalculation is the updating of the Quoted Rate on a Reservation using the current Reservation Details and Rate setup. We have made an improvement where recalculating the rate will now recalculate the 1st deposit value if it has changed.

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Deposits can be used to obtain payment prior to a guests arrival to secure their reservation. We have made an improvement where if the deposit amount is more then the total rate, we will cap the deposit to be the same value as the total rate. The benefit of this change is when the total rate is paid the reservation will become confirmed as the deposit will be paid in full. 

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The Auto Area Allocation utility enables assigning areas to reservations arriving in a selected period. A new date filter has been created to filter the search results. The new filter will return bookings arriving greater then X amount of days and and less then X amount of days. 

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The Auto Area Allocation utility enables assigning areas to reservations arriving in a selected period when using Book by Category in RMS. We have improved the feature by allowing non owned areas be be apart of the priority order when auto allocating areas in owner and trust accounting properties. 

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Tour Tickets is a ticket management dashboard to view and manage all existing tour tickets when using Tour Desk in RMS. $0 tours never use to show on this dashboard. We have now improved the dashboard to include $0 tours

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We have added a column to the Pay By Link dashboard for the reservations arrival date.

A Pay By link is normally tied to an account which means its not always associated with a reservation.  However, in most use cases, a Pay By Link would be sent for collection of a deposit on a reservation.

By adding an arrival date column to the Pay By Link dashboard, our customers will be able to better to identify which payments are more pressing and take appropriate action.

RMS will match when the primary guest is the same as first guest in the Sun Import file. 

It was then discovered that the guest has the title of ‘Miss’ - the primary guest has four characters for its title field, the guest list only has three. 

Will we now match the title on the first three letters. E.g. Miss will match to ‘Mis’.

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