We have enhanced the mapping screen logic for channel connections in RMS 9+. This update improves performance, reduces unnecessary data storage, and provides a more reliable and user-friendly experience when managing room and rate mappings with OTAs (Online Travel Agents). 

New Connection Workflow

1. Open the mapping screen for a new channel connection.
2. Enter connection details and click “Connect to retrieve categories.”
3. OTA room/rate options are displayed for mapping.
4. Map products as needed and click Save.
5. A popup will confirm that unmapped products will be removed.
6. Only mapped products are saved and displayed.

This enhancement improves the Housekeeping Portal by displaying the name of the housekeeper who completed each task in the list of completed tasks. Previously, the head housekeeper could not see which staff member completed a specific task, making it difficult to follow up or track accountability.

Help article

This enhancement improves the management of End of Month (EOM) expenses by allowing users to edit the "effective to" date when an expense is set to inactive. Previously, the system locked the "effective to" date to a future date, preventing users from making necessary adjustments. 

This enhancement addresses the calculation of owner income for OTA (Online Travel Agent) commissions when using the "Owner Income (Trust)" sundry option. Previously, even when OTA commission sundries were marked as "Owner Income (Trust)", the owner was paid the room rate less the commission, which impacted management fee calculations and owner statements.

A new enhancement has been added to Owner Accounting, allowing users to generate Electronic Funds Transfer (EFT) files in the ANZ (Australia and New Zealand) bank format.

We have extended our Traces to be available on accounts. This allows users to add a trace to an account and can be selected to show on the debtors ledger report.

On creation of a reservation for mining companies, there will be a default contract created, using the reservation default values. This minimizes the manual entry of the contracts for such reservations.

Housekeepers can pause the timer when they are completing a task. We now record the paused reason and time in in clean screen.

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We have made improvements to the Verifone payment gateway integration, enabling the generation of a reusable token with every checkout request. This applies to both hosted payment pages and terminal-based transactions (PEDs), supporting streamlined repeat payments and improved customer experience.

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As part of our ongoing commitment to data security, we've updated the way passwords are stored and managed for Travel Agents/Wholesalers, Companies, Housekeepers and Owner Records within RMS.

What’s New:

• Passwords for these entities will now be hidden in the UI once saved, enhancing protection against unauthorized access.
• A key icon has been introduced, allowing users to reset passwords when needed, rather than viewing or editing existing ones directly.

This update aligns with best practices in credential security and ensures sensitive information remains protected.

No changes are required to existing passwords, but any future updates will need to be made using the new reset process.

CLICK HERE for resetting Travel Agents/Wholesalers, Companies and Housekeepers.

CLICK HERE for resetting for owner records.