Summary

This Beta release includes two fixes. Partners are encouraged to validate these changes in Beta and report any issues via standard support channels.

Fixes & Improvements

NPS Results Report — 500 Error Resolved

• Issue: A 500 error was being returned for the reports/npsResults endpoint in Beta and Test environments.
• Fix: The endpoint no longer returns a 500 error and now processes requests as expected.
• Endpoint: POST /reports/npsResults — SwaggerHub ↗
• Note: This issue was environment-specific and had no impact on Live environments.

Transaction Receipt — Incorrect HTTP Status for Transient Errors

• Issue: When a transient database error occurred during payment processing, the API was returning a 400 Bad Request response. This incorrectly signalled a client-side validation error, causing payment workflows to fail rather than retry the request.
• Fix: Transient errors of this nature now return a 503 Service Unavailable response, correctly signalling to clients that the request should be retried.
• Endpoint: POST /transactions/receipt — SwaggerHub ↗
• Note: Partners should ensure their integration retries on 503 responses where applicable.

Notes

• Release Date: March 11, 2026 Beta only
• Dependencies: None
• There is no impact to Live environments.
• Please report any issues through standard support channels: https://rmsapi.zendesk.com/hc/en-gb/requests