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FixRelease CandidateRMS
today

Stripe Integration — Permission Error Resolved

We have released an update to the RMS Stripe app (version 0.0.8) that resolves an issue where some properties using the RMS Stripe integration were receiving a "permission denied" error when creating a token or processing payments. The error was caused by incorrect API permissions in the RMS Stripe app, which prevented certain payment operations from completing. This has now been corrected. Action required: To complete the update, you will need to log in to your Stripe Dashboard. Once logged in, Stripe will present you with a re-consent prompt asking you to approve the updated app permissions. Please review and accept these permissions to restore full functionality. This is a standard Stripe security step — it ensures you have visibility and control over any changes to the permissions granted to third-party apps connected to your account. Customers will then have to recreate a new restricted key that will have the new permissions applied. Once you have approved the updated permissions, no further action is required. If you do not see the re-consent prompt or continue to experience issues with your Stripe connection, please contact our support team.Customers will then have to navigate to RMS>Setup/PropertyOptions/PropertyInformation>Property Set Up>Payment Gateway and select Copy Stripe Keys.

Avatar of authorChloe Unwin