Version 5.26.226.2

This Guest Portal release fixes issues across payments, cancellations, messaging, pre check-in and language support. It also adds a set of security improvements to guest sign-in and the Digital Registration Card (DRC).

Payments & Billing

• Fixed: Cancelling a reservation through Guest Portal now charges the full cancellation fee, including tax. The reservation cancels once the fee is paid. This applies to properties that use hosted payment gateways.
• Fixed: When a guest pays by card in the Guest Portal at a property that uses Stripe, the card is now saved to the guest's record. It appears under Credit Card Token Details in RMS 9+, so staff can use it for later charges and refunds.
• Fixed: Guest Portal payments at properties that use Stripe no longer fail with an invalid currency error.
• Fixed: A pre-authorization is no longer taken before the guest's arrival date. This applies to properties that require a pre-authorization token at check-in.
• Fixed: Express Checkout from the Guest Portal now completes the payment and departs the reservation in RMS. Before, the page kept spinning and the reservation stayed as arrived.
• Fixed: The Guest Portal now shows every saved card when a guest has more than one. Before, only one card appeared.
• Fixed: Guests can now add and view saved credit cards from their profile on a mobile device. This applies to properties that use RMS Pay or Stripe.
• Improved: Verifone payments from the Guest Portal now include the account ID. If a payment succeeds at Verifone but doesn't record in RMS, it can now be traced to the right account. This applies to Verifone only.

Guest Communications

• Fixed: Messages that guests send with Message property, and interactive forms they submit for approval, now appear in Message Center. Before this fix, these were not reaching Message Center.

Reservations & Bookings

• Fixed: Mandatory reservation spare fields now show on Pre Check-In when the guest's browser language is not English.
• Fixed: Requirements a guest adds in the Guest Portal now follow the dates set up for that requirement. Before, they defaulted to the arrival date.
• Fixed: Guests who log in with an online booking number no longer see an error. This applies to properties on PostgreSQL databases.

Compliance & Localization

• Fixed: language issues in the Guest Portal: it now opens in English for first-time visitors at the property group that was defaulting to French (guests can still switch, and returning visitors keep their choice), and the OpenEdge payment screen’s headings and labels now display correctly in French Canadian

Security & Data Protection

• Improved: Improved security across the Guest Portal and DRC. 
• Added safeguards around how the Guest Portal loads its security settings.