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Owner Portal Pro - October 2026

The new Owner Portal Pro is now available to all Trust and Owner Accounting customers.

This release introduces a redesigned Owner Portal, with a modern, mobile-friendly design. It's designed to make it even easier for owners to check their revenue, bookings and statements straight from their phone.

What's new? 

  • Brand new UX, with a modern, mobile-first experience across desktop, tablet and mobile.
  • Redesigned dashboard, improving visibility into owner revenue, reservations, statements and invoices.
  • Removed the need to regenerate statements on request, with owner statements now stored and accessible for up to 3 years. 

What's different to the legacy Owner Portal? 

  • The message centre is not included in this release. 
  • Settings are now managed automatically, removing the need for manual configuration. 

Access

  • Included at no additional cost for all Owner and Trust Accounting customers. No setup required.
  • Existing owners keep their current login - only the portal URL changes.
  • New owners are set up the same way as before: create their profile in RMS, verify their email, and set an Online Password.

Migration

  • Migration to the new portal is mandatory.
  • The old portal will be retired on 15 November. There is no rollback after this date.
  • The old portal will redirect to the new portal URL 

🔗 View a tour of the Owner Portal Pro here.

🔗 View the Help Centre content here.  

Avatar of authorIsabel Stonehouse