Following a recent security incident, two temporary restrictions are in place on the RMS REST API.

1. SwaggerHub testing temporarily unavailable

The Try it out function in SwaggerHub is currently unavailable due to security restrictions. You can continue testing API requests from your own servers or fixed office IP addresses using tools such as cURL or Postman. The API documentation remains available in SwaggerHub.

2. Temporary rate limit change for /guest* endpoints

Effective 26 October 2026, the rate limit for /guest* endpoints was reduced from 150 to 50 requests per minute per IP address. No other REST API endpoint rate limits were changed. We will update it once the original limit is reinstated.

Where to find updates

• Updates on these restrictions will be posted at https://releasenotes.rmscloud.com/
• Updates on the incident itself will be posted on the RMS Status Page.

We apologize for the inconvenience and appreciate your understanding.

Please report any issues through standard support channels: https://rmsapi.zendesk.com/hc/en-gb/requests