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Fix
6 months ago

Bug Fix: Payment Gateway Sync Issue Resolved!

We’ve addressed an issue where payments were processed successfully but bookings weren't being passed to the PMS system. Here are the details:

  • What was the issue?
    Payments were being received in the payment gateway, but the corresponding bookings were not being registered in the PMS system.
  • What does the fix do?
    Ensures that once a payment is received, the booking will now correctly sync with your PMS system.
  • When's it available and where?
    The fix is live now in all environments of the IBE.
  • What value does this have to your property?
    This resolves booking discrepancies, providing seamless integration between your payment gateway and the PMS, ensuring accurate tracking of guest payments and bookings.
  • Any other notes:
    No specific action is required on your part. The fix is already implemented, and your system should be working as expected.
Avatar of authorRachael Todd