Check out the latest features, improvements, and product updates from RMS
We have resolved an issue where users would see a warning message about not meeting the minimum night stay requirement when moving a reservation on the Booking Chart—even if the reservation already met the restriction. This only occurred when the "Exclude Reservation Times" option was enabled in the Booking Chart settings.
Previously, when clients used custom SMTP settings for Electronic Direct Mail (EDM) campaigns, the EDM reporting overview in RMS 9+ showed a 0% open rate, even though emails were successfully sent.
This fix addresses a critical issue for clients using Opayo cloud terminals, where duplicate receipts caused confusion and additional manual reconciliation. The update ensures accurate payment records and improves trust in the payment processing workflow.
When Split Reservations is enabled the Area change on the Reservation is accurately recorded for the Reservation Stay Dates in each Area. An issue was identified where the new split reservation was display an incorrect amount in the reservation screen caused by Exclusive taxes, but the correct amount when viewing the Total Rate screen or when creating the rate on the account screen.
Previously, when processing an EFTPOS transaction by selecting an existing token on the receipt screen before selecting the EFTPOS option, the system would record the transaction locally without engaging the payment gateway or pin-pad. This resulted in a local transaction entry with no reference number, no card type, and no actual payment processed.
A Group is a named allotment that can be used for a Company, Travel Agent, or Guests travelling together on a Master reservation. It was found that when clicking on the Avaliability Chart icon from the allotment setup did not open the allotment. Resolved that the allotment will open on the availability chart.
This enhancement improves the Housekeeping Portal by displaying the name of the housekeeper who completed each task in the list of completed tasks. Previously, the head housekeeper could not see which staff member completed a specific task, making it difficult to follow up or track accountability.
This enhancement introduces the ability to mark individual package components as ‘Non-Commissionable’ within RMS 9+. This allows properties to exclude specific package items (such as linen, entry passes, or additional guests) from commission calculations, ensuring that only eligible charges are included when calculating commissions for travel agents and wholesalers.
This enhancement improves the usability of the group allotment reservation list by ensuring only sibling reservations are displayed, rather than including the master reservation. Previously, the list displayed both master and sibling reservations, which could make it appear as though there were more reservations in the allotment than actually existed.
This enhancement adds three new fields—Preferred Pitch Group, Camping Unit Type, and Camping Unit Length—to the in/out movement screen in RMS 9+. These fields can now be selected in the column definition and will display for each reservation, allowing users to quickly identify campers’ requirements and allocate the most suitable pitch.